Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification.

General Conditions

Detailed description of goods and/or services

Marcha Ballerina is a business in the Fashion retail industry that sells ladies and girls shoes.

Service Disruption

Marcha Ballerina reserves the right to limit or discontinue the functionality of the site. While we strive to be online continuously, we cannot exclude cases in which the webpage may be unavailable. In rare cases this may cause data loss.

Marcha Ballerina cannot be held liable for cross-browser incompatibilities that cause checkout or payment failures. We recommend that you browse with Google Chrome, Safari or Firefox.

Intellectual property

Marcha Ballerina retain all copyright and other rights to services, as well as listings, information, images, videos, and databases (the “Property Protection”). A modification, reproduction, publication, disclosure to third parties and/or exploitation of the protected property without the prior written consent is expressly prohibited by Marcha Ballerina.

The Protection of Data

Please see our Privacy Policy for more information on the policy of protecting user data and privacy.

Termination/Cancellation of Orders

Marcha Ballerina reserves the right to cancel or refuse to fulfil any order it suspects of being fraudulent. This includes but is not limited to instances of suspected stolen credit cards and abuse of referral programme incentives. On occasion, a Client Concierge may request a copy of your official identification document or the front of your credit card to verify the transaction with the relevant bank. Marcha Ballerina may also refuse to refund you on the basis of transaction being suspected as fraudulent – you may then initiate a chargeback process from your bank if you wish to receive a refund.

Changes in General Conditions

Marcha Ballerina reserves the right to revise these terms from time to time. If you disagree with the general terms we do not recommend use of our service. You will be required to accept the T’s & C’s every time you transact on our website.

We reserve the right to ban any individual uploader or website domain from using our services for any reason.

Orders

The Marcha Ballerina website allows a person (“user”) to place electronic orders (“order”) for one or more products on offer as long as such products are available and not sold out.

A purchasing contract (“sale”) between the user and Marcha Ballerina shall be complete only once a user has placed an order and the payment has been processed fully, meaning Marcha Ballerina has received and accepted the payment.

Payment

If payment fails due to the account not existing, insufficient funds, the credit card number or other information being incorrect etc. the purchase will not be successful. The above is dependent on the product being available.

If you have any issues with payment, please contact us on info@marchaballerina.co.za.

Payment options accepted

Payment may be made via Visa, MasterCard cards or by bank transfer into the Marcha Ballerina bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Marcha Ballerina via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.

PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored byMarcha Ballerina separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Marcha Ballerina takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Marcha Ballerina chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Marcha Ballerina may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Reservation

Products cannot be reserved by a user to be bought at a later time. Placing an item in your cart without processing the payment for the order will not lead to a successful order being placed nor the reservation of (an) item(s).

Availability

Please note that the stock of all items on offer is limited. Marcha Ballerina will make all reasonable attempts to ensure that product sales are brought to an end when stock runs out.

If it happens that Marcha Ballerina is unable to fulfil any order at the advertised price because stock is sold out or unavailable, Marcha Ballerina will let you know and you’ll be entitled to a reimbursement for the rand value you have paid for such product.

Shipping

All products will ship to any major city in South Africa within 1 – 3 working days from the time the purchase amount cleared on the PayGate system. There is a flat rate shipping cost of R70 per order for any items, delivered to any major city in South Africa. Any orders above R500 receive free shipping from Marcha Ballerina.

Returns & Refunds

Marcha Ballerina offers a hassle-free exchange or return option of any product purchased on the online store within 10 working days of delivery, given that the product is in an unused and original condition. The courier cost of returning a non-defective product will be for your account. Alternatively, you can also return or exchange your order at any Marcha Ballerina store.

Privacy Policy

Marcha Ballerina shall take all reasonable steps to protect the personal information of our users. Read our full privacy policy here.

Competitions

From time to time, Marcha Ballerina may run competitions through its website and other channels. The prizes offered as well as the competition requirements (for winning) may also change from time to time, and will be disclosed during the running of the competition.

Marcha Ballerina cannot guarantee the quality or the fulfilment of the prizes by third parties. The winner of competitions will be decided by Marcha Ballerina at its full discretion. Marcha Ballerina staff and their family members are not allowed to participate and will not be considered for competition winners in these competitions and will not be eligible to win.

Company information

This website is run by Wayneil Investments (close corporation) based in South Africa trading as Marcha Ballerina and with registration number 1998/035602/23 and Peter John Kind (Owner).

Contact details

Email: info@marchaballerina.co.za
Telephone: (083) 380-6084